1. Member States shall ensure that the following
information and conditions are provided or made available by the payment
service provider to the payment service user:
(a) a specification of the information or
unique identifier to be provided by the payment service user in order
for a payment order to be properly initiated or executed;
(b) the maximum execution time for the payment service to be provided;
(c) all charges payable by the payment
service user to the payment service provider and, where applicable, a
breakdown of those charges;
(d) where applicable, the actual or reference exchange rate to be applied to the payment transaction.
2. In addition, Member States shall ensure that
payment initiation service providers shall, prior to initiation, provide
the payer with, or make available to the payer, the following clear and
comprehensive information:
(a) the name of the payment initiation
service provider, the geographical address of its head office and, where
applicable, the geographical address of its agent or branch established
in the Member State where the payment service is offered, and any other
contact details, including electronic mail address, relevant for
communication with the payment initiation service provider; and
(b) the contact details of the competent authority.
3. Where applicable, any other relevant
information and conditions specified in Article 52 shall be made
available to the payment service user in an easily accessible manner.
